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24/7 technical support

24/7 Dedicated Technical and Customer Support Team

CyberCraft is an IT outsourcing company offering professional offshore technical and customer support services. We are located in Ukraine, but serve clients and users throughout the world. We can provide support specialists with vast experience in solving various customer needs, so they are able to deal with almost any existing IT problem. At CyberCraft we conduct deep product evaluation to identify your specific project requirements that correspond to your business’ needs. Choosing us as a trusted IT outsourcing partner enables you to take full advantage of our cost-effective technical support, professional help desk and customer support services.

CyberCraft can assist you with the following:

  • Nearshore and offshore technical and customer support
  • System administration and network support services
  • Server administration (Linux, Windows, Mac OS X)
  • Desktop, web and mobile applications support
  • IT help desk, including level 1, 2, 3 support

Customer Support Outsourcing Services - Advantages

CyberCraft always strives to make the cooperation process transparent for the customer. Below are some of the main benefits you will enjoy with CyberCraft:

  • A dedicated team of the best IT professionals
  • Customer-centric thinking
  • 24 hour assistance
  • Strict quality assurance
  • Cost effective solutions and tangible cost savings
  • Increased customer engagement and greater chances to boost your business’ revenue.

So, it is obvious that when you need any IT assistance – support, monitoring or consulting, CyberCraft is well worth investigation; we are certain that you will see the advantages of working with us. We hire the best specialists and only provide premium quality. Thus, most of our clients are repeat customers or referrals. And we are sure that you will be, too.

“We hire the best specialists to provide premium technical and customer support services.”