Joy
About the project
Joy assists in addressing patient needs and providing holistic support from different agencies across the community. The product helps patients with no medical problems and contact doctors for non-clinical reasons.
Joy positions itself as a digital ecosystem addressing the social determinants of health. The role of the service is crucial: 70% of people referred to Adult Social Care could benefit from services that target root-cause problems like loneliness or debt-related stress. By connecting people with local services and tracking outcomes, Joy enables changing their lives.
A built-in analytics module serves for the client needs analysis, top services identification, and performance tracking. Integration with third-party services helps efficiently manage large volumes of client-related data. Task management tools allow users to create daily to-do lists and schedule and assign tasks to team members.
Challenges that was faced and overcame
Technologies used
Our experienced engineers employ the latest technologies, frameworks, and components to create solution that combine a strong easy-to-use modern design with high performance.
Team Structure
Value delivered
The project is in production, and all features implemented by the CyberCraft team facilitate the use of Joy for support teams using the app to help people with mental problems.
The set of features includes:
- Bulk upload services for support teams.
- Integrations with PDS to look up patient data in their database.
- Message notifications center.
- Quick signpost to sign up a client for multiple services.
- Tools for tracking performance.
- Notification tool for chatting with customers (saves the history of messages)
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